Support Agreement Resources

All the resources you need to make the most of your support agreement. 

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Maximize your support agreement benefits.

Thank you for investing in a support agreement to help meet the needs of your business!

 

This page contains helpful resource links and how-to guides to help you navigate your support agreement. 

 

 

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In addition to the support you receive from your local Industrial Solutions Network location, we have a team of AIMM Services Customer Success Specialists that are dedicated to ensuring you get the maximum benefit from your support agreement and that it adequately meets your business needs. 

 

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Rockwell TechConnect Support Agreement Resources

Technical troubles cause headaches and can inhibit production performance.

Whether it is to quickly resolve production issues, improve training, or streamline software updates, purchasing a TechConnectSM Support agreement can provide the knowledge and support needed to address their top challenges.

TechConnect User Guide

TechConnect Direct Dial Card

TechConnect Support Profile

Rockwell Integrated Service Agreement Resources

Priority Service and Proactive Support

When you need access to technical specialists quickly, you now have just one number to call. With an Integrated Service Agreement, you get the best of both worlds – value and priority service. By bundling key offerings versus standalone contracts, you can save 20%–30% over time.

Integrated Service Agreement Profile

Integrated Service Agreement Direct Dial Card

Quantify the environmental impact of your repairs.

To help your company meet its corporate sustainability goals and commitments, Rockwell Automation has introduced a new Sustainability Calculator for Repairs, a tool that quantifies the positive environmental impact of remanufacturing and repair.

The easy-to-use tool enables sharing sustainability data with investors, customers, and other stakeholders - and it’s FREE with new or existing Repair+ service agreements.

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