• Discovery meeting with stakeholders. Understand the business drivers and priorities of the business. Goals of system and alignment with organization.
• Review and analyze system capabilities in existing deployment.
• Assess current environment - Highlight and discuss current issues and shortcomings of current systems.
• Define Success Criteria: Work with the customer to establish clear success criteria for the deployment, including performance benchmarks, uptime, and user acceptance.
• Review budgets and develop next steps for immediate and long term.

Design the Solution:

• Architecture Design: Create a detailed architecture that meets the customer's requirements. This may include hardware, software, network configurations, security measures, and integration points.
• Capacity Planning: Ensure the system can handle current and future loads. Consider scalability, redundancy, and failover strategies.
• Security Planning: Incorporate security best practices to protect the system from potential threats, including data encryption, access control, and regular security updates.

Create a Deployment Schedule:

• Timeline: Develop a realistic timeline that includes all phases of the deployment, such as setup, testing, training, and go-live.
• Milestones: Define key milestones and deliverables to track progress and ensure alignment with customer expectations.

Risk Management:

• Identify Risks: Anticipate potential challenges, such as technical issues, resource constraints, or changes in requirements.
• Mitigation Strategies: Develop contingency plans to address these risks.

Pre-Deployment Testing:

• System Testing: Conduct thorough testing in a controlled environment to identify and fix any issues before the live deployment.
• User Acceptance Testing (UAT): Engage end-users to test the system to ensure it meets their needs and expectations.

Deployment:

• Rollout Strategy: Choose an appropriate deployment strategy (e.g., big bang, phased, or parallel deployment) based on the customer's needs and risk tolerance.
• Communication: Keep the customer informed throughout the deployment process, providing regular updates on progress and any issues encountered.
• Data Migration: If applicable, ensure seamless data migration with minimal downtime.

Post-Deployment Verification:

• System Validation: Verify that the system is functioning as expected in the live environment.
• User Training: Provide training sessions for end-users to ensure they can effectively use the system.
• Documentation: Deliver comprehensive documentation, including user manuals, system architecture, and troubleshooting guides.

Project Review: Conduct a post-deployment review with the customer to evaluate the success of the deployment against the defined success criteria.

Documentation: Finalize and hand over all project documentation, including deployment records, testing results, and user guides.

Closure Meeting: Hold a formal project closure meeting to ensure all deliverables have been met and obtain customer sign-off.

Monitoring and Maintenance:

• Monitoring: Set up monitoring tools to track system performance, security, and availability.
• Maintenance: Schedule regular maintenance activities, such as patching, updates, and backups, to ensure the system remains secure and operational.

Customer Support:

• Tech Support: Provide a support channel for the customer to report issues and receive assistance. Ensure vendor support for key systems.
• Issue Resolution: Implement a process for quickly addressing and resolving any post-deployment issues.

Continuous Improvement:

• Feedback Loop: Establish a mechanism for collecting customer feedback to identify areas for improvement.
• System Optimization: Regularly review and optimize the system to enhance performance, add new features, or address changing customer needs.

• Review the system implementation as needed for developments and enhancements
• Review performance of system and ensure specifications are met.
• Identify gaps in needed performance or new goals.
• Set objectives with team to determine next steps.